Last updated: August 24, 2026

WPhead.cloud is a web hosting service owned and operated by SEOtoolbox.io, Inc. (“SEOtoolbox.io”, “WPhead.cloud”, “we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit WPhead.cloud, create an account, purchase or use our hosting services, contact us, or otherwise interact with our services.

We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

1. Information We Collect

Depending on how you interact with WPhead.cloud, we may collect the following types of information:

Account and Contact Information

When you create an account or purchase our services, we may collect information such as:

  • Name
  • Email address
  • Company name
  • Billing address
  • Country
  • Tax or VAT information
  • Account login information
  • Contact and support information
  • Other information you voluntarily provide to us

Payment Information

Payments may be processed by third-party payment providers.

We may receive information necessary to identify the transaction, such as the payment status, transaction ID, billing details, and other limited payment information.

We do not need to store your complete payment card information on our own servers when payment processing is handled by a third-party payment provider.

Technical and Usage Information

When you access our website or services, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages or services accessed
  • Date and time of access
  • Information relating to errors, security events, and service performance

This information may be used to operate, secure, maintain, and improve our services.

Information You Provide Through Support

If you contact us for technical support, billing assistance, or other reasons, we may collect and retain the information you provide, including the contents of your communications.

2. How We Use Personal Information

We may use personal information for purposes including:

  • Providing and administering WPhead.cloud hosting services
  • Creating and managing customer accounts
  • Processing payments and subscriptions
  • Providing customer and technical support
  • Communicating with you about your account and services
  • Sending important service, security, billing, and administrative notifications
  • Detecting, preventing, and investigating fraud, abuse, and security incidents
  • Monitoring and maintaining the stability and performance of our infrastructure
  • Improving our website and services
  • Complying with legal and regulatory obligations
  • Protecting our rights, property, users, and services

We do not use customer website content for unrelated purposes simply because it is hosted on WPhead.cloud.

3. Hosting Customer Data

WPhead.cloud provides web hosting and related infrastructure services.

When you use WPhead.cloud to host a website, you may upload or otherwise store information, files, databases, media, applications, and other content on our infrastructure.

That information may contain personal data belonging to your website visitors, customers, employees, or other individuals.

In these circumstances, you are generally the data controller and WPhead.cloud acts as a data processor, processing personal data on your behalf and according to your instructions.

The GDPR distinguishes between controllers, who determine why and how personal data is processed, and processors, who process personal data on behalf of a controller.

You are responsible for ensuring that your use of WPhead.cloud and your website complies with applicable privacy and data protection laws.

This includes, where applicable:

  • Providing appropriate privacy notices to your website visitors
  • Obtaining required consents
  • Establishing an appropriate legal basis for processing personal data
  • Responding to requests from individuals exercising their privacy rights
  • Ensuring that your website and applications process personal data lawfully
  • Maintaining appropriate security measures for your website and applications

Where required by applicable law, we may enter into a separate Data Processing Agreement with customers acting as data controllers.

4. Our Role as a Data Controller

For information that WPhead.cloud collects directly from you as a customer, prospective customer, website visitor, or contact, SEOtoolbox.io, Inc. may act as the data controller.

This includes information used for account administration, billing, customer support, communications, security, and the operation of our business.

The GDPR requires organizations acting as controllers to establish appropriate purposes and legal bases for processing and to provide individuals with information about how their personal data is used.

5. Legal Bases for Processing

Where GDPR applies, we may process personal information on one or more of the following legal bases:

Performance of a Contract

We may process information when it is necessary to provide the services you have requested, manage your account, process payments, or perform our contractual obligations.

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.

Examples include maintaining service security, preventing abuse, improving our services, and managing customer relationships.

Legal Obligations

We may process information when necessary to comply with applicable laws, regulations, legal proceedings, or lawful requests from authorities.

Consent

Where required, we may process information based on your consent. You may withdraw consent where applicable.

6. Cookies and Similar Technologies

WPhead.cloud may use cookies and similar technologies to operate our website and services.

These technologies may be used for purposes such as:

  • Maintaining login sessions
  • Remembering preferences
  • Providing essential website functionality
  • Understanding how our website and services are used
  • Improving performance and user experience
  • Protecting against fraud and abuse

Some cookies may be placed by third-party service providers used by WPhead.cloud.

You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website or services.

7. Service Providers and Sub-processors

We may use trusted third-party companies and service providers to help operate WPhead.cloud.

These providers may support functions such as:

  • Cloud infrastructure and hosting
  • Payment processing
  • Email delivery
  • Customer support
  • Monitoring and security
  • Analytics
  • Backup and storage
  • Domain and DNS services
  • Other services necessary to operate WPhead.cloud

Where these providers process personal data on our behalf, we take appropriate steps to require them to protect that information and process it only for authorized purposes.

Where required under applicable data protection laws, processor relationships are governed by appropriate contractual arrangements. GDPR requires processor relationships to address matters such as confidentiality, security, sub-processors, assistance with data-subject rights, and deletion or return of personal data at the end of the service.

8. International Data Transfers

SEOtoolbox.io, Inc. is a company based in the United States, and WPhead.cloud may use service providers or infrastructure located in countries other than your country of residence.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection laws.

Where GDPR applies, this may include the use of an adequacy decision, Standard Contractual Clauses, or another legally recognized transfer mechanism where appropriate.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, destruction, or loss.

Depending on the nature of the information and the services involved, security measures may include access controls, authentication, encryption, monitoring, backups, security updates, and other technical safeguards.

However, no internet-based service can be guaranteed to be completely secure. You are also responsible for maintaining appropriate security for your account, website, applications, passwords, and other credentials.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and financial records, resolve disputes, enforce agreements, prevent abuse, and comply with legal obligations.

When personal information is no longer required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal, contractual, backup, and security requirements.

For hosted website data, retention may also depend on the customer’s hosting plan, account status, backups, and the customer’s own configuration and obligations.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Request restriction of certain processing
  • Object to certain processing
  • Request portability of information where applicable
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with an applicable data protection authority

These rights are not absolute and may be subject to legal limitations or exceptions.

To exercise your rights, please contact us using the contact information provided below.

12. Customer Website Data and Privacy Requests

If you are a visitor or customer of a website hosted by a WPhead.cloud customer, your personal information may have been collected and processed by that website owner.

In that situation, the website owner is generally responsible for determining why and how your personal information is processed.

If you have a privacy request relating to a particular website hosted by WPhead.cloud, we generally recommend contacting the operator of that website first.

As a hosting provider, we may not have authority to disclose, modify, or delete data belonging to one of our customers without the customer’s instruction or another valid legal basis.

13. Children’s Privacy

WPhead.cloud is not directed at children under the age required by applicable law to provide consent to the processing of personal information.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

If you believe that a child has provided us with personal information in circumstances where this is not permitted, please contact us so that we can take appropriate action.

14. Marketing Communications

We may send you service-related communications that are necessary to operate your account or provide our services.

Where permitted by law, we may also send information about products, services, offers, or other business-related communications.

You may opt out of non-essential marketing communications by using the unsubscribe mechanism provided in the communication or by contacting us.

You will continue to receive essential communications relating to your account, subscriptions, security, billing, and services where necessary.

15. Third-Party Websites

Our website or services may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party services you use.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy.

If a change is material, we may provide additional notice where required by applicable law.

17. Contact Us

WPhead.cloud is owned and operated by:

SEOtoolbox.io, Inc.
1178 Broadway, 3rd Floor #3232
New York, NY 10001
United States

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us through the WPhead.cloud website or the available customer support channels.

18. Data Processing Agreements

For customers who use WPhead.cloud to process personal data on behalf of their own customers, employees, users, or other individuals, a separate Data Processing Agreement may apply where required by applicable law.

The DPA may define the subject matter and duration of processing, the categories of personal data and data subjects, security requirements, confidentiality obligations, sub-processors, international transfers, assistance with data-subject requests, data breach obligations, and deletion or return of personal data.

A processor agreement should clearly establish that the customer remains responsible for determining the purposes and means of processing while WPhead.cloud processes personal data on the customer’s documented instructions.